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Returns
How do I return an item?
 
 
Merchandise purchased from CentralPolice.com is returnable subject to the following conditions:

1. Returns must be made within 30 days of purchase date.

2. Returned products must be in new/unused condition and must be in the original packaging.

4. Used merchandise and special orders are not returnable.
 
5. All returns must be approved and require a Return Authorization Number (RA#).
 
 
 
Instructions For Returns:

1.  Request an RA# by e-mailing us at returns@centralpolice.com.  Include your full name, order number, and reason for return.

2.  We will email you within 24 hours with your Return Authorization Number (RA#).

3.  You will then repackage the item making sure to clearly write the RA# on the outside of the package.

4.  Send the merchandise to our Distribution Center:
 
Central Policy Supply
Attn: Returns, RA# ___
1410 Washington Ave.
Houston, TX  77002


 
Amount of Refund:
You will receive a credit for the full amount paid, less the cost of shipping/handling.  Sorry, but all orders shipped with a free freight discount and returned for refund will be charged the original shipping charges.



Additional Information:
Once the item has been received, we will issue a refund the full amount of the item, less the cost of shipping/handling or the 10% restocking fee.  Please allow up to 3 business days for us to process your return.



Exchanges:
If you need to make an exchange, just return the product as indicated above and reorder the correct size/product.